Privacy Policy

We Respect Your Privacy

The Japan Woodworker believes your privacy is of utmost importance. We value your business and want to provide you with the most secure online ordering possible. Our Internet site is meant to be a service to you. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from you when you make a purchase, request a catalog or join our membership with our store. We occasionally share our mail file with carefully screened and like-minded companies.  If you do not wish us to share your name and address with these companies, please let us know and and we will respect your right to privacy. Under no circumstances do we sell any of your information with outside parties or companies. In respect of your privacy, we have provided this notice explaining what information we collect and how we use that information.

Personal Information

When you request a catalog or join our membership, we collect your name, address, telephone number, and email address. In addition, when you make a purchase, we also collect your credit card or payment information. The Japan Woodworker uses this information to fulfill your order and to communicate with you about your order. If requested, we will place you on our own mailing list to provide you with email newsletters, special offers and updates about our products and services. Of course, you may unsubscribe to our mailing list at any time. Again, your personal information is never sold or given to any outside sources.

Secure Ordering

Credit card security is a top priority at The Japan Woodworker. To protect you and your credit card information, we use Secure Sockets Layer (SSL) technology, which is the industry standard and among the best software available to day for secure commerce transactions. SSL sends your credit card number to our computer in an encrypted code, which only we can decode. Our transaction system currently works only with Web browsers that can use SSL such as Microsoft Internet Explorer, Netscape Navigator and the America Online browser.

In addition, you are protected by the Fair Credit Billing Act, which prohibits your bank from holding you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, please notify your credit card provider immediately in accordance with its reporting rules and procedures.

Sending a Gift

When you send a gift and want it sent directly to the recipient, you will need to submit the recipient's name and postal address information. We will use this information only to ship the product and confirm delivery. We do not share this information with outside parties. Information you provide us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

Cookies

The Japan Woodworker uses a feature of your Internet Web browser call a cookie to assign an identification code to your computer. Cookies are files that your Web browser places on your computer's hard drive. We do not and cannot use cookies to retrieve personal information about you from your computer unless you knowingly and willingly provided such information. Cookies do not provide us with access to any credit card information.